Your search has returned 45 courses. Customer Service Excellence (CSE) show Library and Information Resources achieved Customer Service Excellence (CSE) accreditation in November 2019. This session will give an overview of the accreditation itself and the benefits and opportunities it has created for us. Target Audience: Staff View Course Details > How the VLE, Pegasus and other University websites are set up show A knowledge sharing session for staff. Target Audience: Staff View Course Details > Update of ICT Legislation show A knowledge sharing session for IT Services staff. Target Audience: Staff View Course Details > A guide to the Integration Hub - what it is and how to use it show This session is aimed at giving staff an over view of what the Integration Hub is and how it will be used to support data sharing across the University . Target Audience: Information Services Staff View Course Details > An introduction to Microsoft Azure (at Strathclyde) show A knowledge sharing session for staff. Target Audience: Staff View Course Details > Business Support and Administration – what you need to know show A knowledge sharing session on the services provided by Business Support and Administration for ISD Technical Services staff. Target Audience: Staff View Course Details > Business Support and Administration | Think You Know BSA show A knowledge sharing session for staff. Target Audience: Staff View Course Details > CDIO & ISD Staff Session December 2021 show Meeting with the Chief Digital & Information Officer Target Audience: ISD Staff View Course Details > Cloud Programme – the journey so far show A knowledge sharing session for staff Target Audience: Staff View Course Details > Corporate Management Information & The Data Warehouse show A knowledge sharing session on Corporate Management Information for Technical Services staff. Target Audience: Information Services Staff View Course Details > Current Development Practice in HE: a view from dev.ac.uk conference show A knowledge sharing session on the Current Development Practice in HE. Target Audience: Information Services Staff View Course Details > Cyber Risk Awareness show A brief session highlighting potential cyber risks to staff in Finance Target Audience: Finance Staff View Course Details > Data Management Plans: Workshop show This workshop will guide researchers through the rudiments of research data management planning and will look at the various tools & methods available when implementing/embedding a DMP into a project. Target Audience: Researchers (staff & PGR students) View Course Details > Doctor Who, Tom Devine and The Sidewinder: SRCS show Neal Buchanan, Head of Scholarly Research Communications, will give an overview of the team’s activities and a “Day In The Life” summary of his role. What does this have to do with Doctor Who? Book onto a session to find out Target Audience: Staff View Course Details > Everything You Wanted To Know About Infrastructure But Afraid To Ask show A knowledge sharing session on Infrastructure for Technical Services staff. Target Audience: Information Services Staff View Course Details > FreshService – Deeper Dive show Exploring more functionality of the FreshService helpdesk system. Target Audience: Information Services - Business Systems View Course Details > FreshService – Intro/Refresher show Introduction and refresher on the FreshService helpdesk system. Target Audience: Information Services - Business Systems View Course Details > FreshService – Reports & Change Management show Guidance on Reports & Change Management using the FreshService helpdesk system. Target Audience: Information Services - Business Systems View Course Details > General Data Protection Regulations show This session will cover the new General Data Protection Regulations. Target Audience: Information Services Staff View Course Details > How does the internet work? A guide to DNS, EMAIL and the WEB show A knowledge sharing session on the Internet: DNS, email and the Web for IS staff. Target Audience: Information Services Directorate Staff View Course Details > Introduction to Student Lifecycle Services show This is a knowledge sharing session for staff. Target Audience: Staff View Course Details > Introduction to the Chief Digital and Information Officer show Introduction to the Chief Digital and Information Officer via Zoom webinar Target Audience: Staff from Information Services Directorate View Course Details > IT Services Update show A knowledge sharing session on IT Services for all interested staff. Target Audience: Staff View Course Details > Myplace: How We Build The VLE show A knowledge sharing session on Myplace: How We Build he VLE for IS staff. Target Audience: Information Services Directorate Staff View Course Details > Overview of Collaboration Services Projects show A knowledge sharing session on the current projects being undertaken by Collaboration Services for IT Services staff. Target Audience: Staff View Course Details > Overview of ICT show A knowledge sharing sessions for IT Services staff. Target Audience: Staff View Course Details > Pegasus Dashboard Design and Requirements Gathering show This is an initial meeting with the Pegasus team involved in redesigning and developing the new Pegasus Dashboard. Target Audience: Staff and Students View Course Details > Pegasus Design Consultation show As part of the Oracle upgrade project the Pegasus platform will be going through some significant changes. Target Audience: Staff and Students View Course Details > Research Information Management Systems show A knowledge sharing session on Research Information Management Systems for ISD Technical Services staff. Target Audience: Staff View Course Details > Resource Booker – Scientia Third Party Software implementation show Knowledge sharing session for staff. Target Audience: Staff View Course Details > Review of the Year show A knowledge sharing session on a review of the year for ISD Technical Services staff. Target Audience: Information Services Directorate Staff View Course Details > Skype for Business show A knowledge sharing session on Skype for Business. Target Audience: Information Services Staff View Course Details > Storage De-mystified show A knowledge sharing session for staff. Target Audience: Staff View Course Details > StrathCloud ShareFile Training Session show An introduction to StrathCloud ShareFile, the University’s cloud-like system for storing and sharing files.</br></br>The course is suitable for users who have never used StrathCloud, or users who have used it a little but want to find out more. Target Audience: Staff (academic, research, and admin), PGRs View Course Details > StrathCloud ShareFile: New and Upcoming Features show An opportunity to find out about new StrathCloud ShareFile features and hear what upcoming features Citrix (the developer of ShareFile) have in the pipeline. Target Audience: Staff (academic, research, and admin), PGRs View Course Details > Supplier Development Review show . Target Audience: IS Technical Services Staff View Course Details > Technical Services Update show A presentation on new and updated services from Technical Services. Target Audience: IT/Business Staff View Course Details > The Strathclyde Mobile App show A knowledge sharing session on the Strathclyde Mobile App for IS staff. Target Audience: Information Services Directorate Staff View Course Details > The Work of our Customer Services Teams show A knowledge sharing session for staff Target Audience: Staff View Course Details > University Systems Update show An opportunity to find out more about new services available to staff and students, including updates from individual projects within the Information Systems Development Framework (ISDF) programme of projects. Target Audience: Staff View Course Details > Upgrade of FIN to Pegasus show A 15 minute information session about the upgrade of FIN to Pegasus Target Audience: Staff View Course Details > Upgrade of HR to Pegasus show A 15 minute information session about the upgrade of HR to Pegasus Target Audience: Staff View Course Details > Visual Plan Update show An hour long session to update the Visual Plans located in Curran Level 3, room 3.56. Target Audience: Technical Services Staff View Course Details > What are virtual servers and how does the University use them show A knowledge sharing session for staff. Target Audience: Staff View Course Details > What does good security look like? show Knowledge sharing session for staff. Target Audience: Staff View Course Details >