University of Strathclyde - DAT Booking - FreshService – Intro/Refresher

Essential Maintenance - Due to essential maintenance work 17/03/2020, there may be issues logging in to the training booking system or limited access during the day. We will endeavour to resolve this as quickly as possible.

FreshService – Intro/Refresher
Provider Information Strategy Projects and Training

Introduction and refresher on the FreshService helpdesk system.

Duration 1 hour

Course Type Presentation

Booking Status Waiting List

Is this course right for me?

Target Audience: Information Services - Business Systems

Topics covered include: Raising Tickets, Actioning Tickets, User Portal

Delivered By: Kenneth Anderson

Prerequisites

None