Courses Search Results

Your search has returned 3 courses.


Frontline Complaints Workshops     show
This 90 minute briefing session is for all staff and will include a short briefing on the Complaints Handling Procedure, focusing on handling complaints at frontline, followed by an interactive Q & A session.

Target Audience: All Staff


Revised Complaints Handling Procedure     show
This 60 minute briefing session will focus on the revised Complaints Handling Procedure implemented from 1 April 2021. It is aimed at staff who are familiar with, and have been working with, the University's Complaints Handling Procedure which has been in place since 2013.

Target Audience: All Staff


SUnBIRD User Training     show
SUnBIRD (Strathclyde University Business Intelligence Reports and Dashboards) browser-based system gives access to management information aligned to our strategic goals, provides easy-to-use interfaces, strong reporting and drill-down capability from the enterprise data warehouse.

Target Audience: All Staff