Is this course right for me?

Target Audience: Academic, Teaching, Research and KE staff

Communicate with Confidence: Straight Talking - Online

 As you grow in seniority, your interactions with colleagues and clients can become more complex. This opens up exciting opportunities but also poses potential challenges.

 Difficult conversations are virtually inevitable in any work environment. Leading universities, which thrive on individualism but like to proceed through consensus, are no exception. What do you do when you have concerns about others’ performance, behaviour, forward planning or use of resources? How do you approach the interaction?

 This half-day course is a practical and engaging exploration of these areas of communication. It will provide an opportunity for you to hone and build upon your existing communication skills, in a safe and supportive environment. 

 After the course, you’ll be able to get access to a course summary, follow-up material and the VOX Academy – an online repository of written guidance, lively videos and other resources to help you extend your learning and take your communication skills to the next level.

Among other things, the course will cover:

• understanding status and how to read others behaviour
• dealing with difficult situations assertively and negotiating successfully
• achieving vocal and physical presence
• exploring listening and influencing skills
• building confidence and clarity
• discovering ways to approach and engage others

 About VOX

 VOX Coaching is a communication-skills training company with a loyal clientele in the higher education, business, government and health sectors. 

Prerequisites

Cancellation Policy

When applying for a course, you should note that there will be a £50* to your department if you cancel within 5** working days or you do not attend, and a £25 charge for cancellations/ non-attendance between 6 and 10 working days. There will be no charge for cancellation made 10 or more working days before the event. Notifications should be made to OSDU@strath.ac.uk

A department is welcome to send someone else in your place if they wish without incurring a charge, providing that person has the necessary pre-requisites for the course. In the case of courses split over more than one day, you must attend ALL parts of the course. If you fail to attend any part you will be charged as outlined above.

*This is the standard charge for cancellation or non-attendance of course of 1 days duration or less. For some courses there may be a higher cancellation charge and if this is the case you will be advised of this at the time of booking.

**Any bookings made within 10 days of the event will incur the charges as specified.